What to know before buying from serena & lily. · Sources checked August 29, 2026
Serena & Lily Furniture and Home Decor Catalog
Serena & Lily is a home design retailer that sells furniture, outdoor collections, bedding, and customizable upholstery. Customers can order online or visit physical design shops for fabric swatches and design assistance.
Explore the furniture
A few pieces from serena & lily
Compare upholstered seating, woven details, and bedroom pieces for a layered room. Match the practical requirements of the space with the selected fabric, finish, and furniture dimensions.
- Check whether an upholstered item’s cover is removable and how it should be cleaned.
- For bedside furniture, compare its height with the top of your mattress.
Selected examples, not a ranking. Prices are in US dollars; shipping and taxes may apply.
Checking current products…
Product details supplied by Channel3. Confirm the selected size, finish and final price at the retailer. We may earn a commission when you buy through these links.
At a glance
serena & lily furniture and shopping details.
Based on the retailer's current product and policy pages.
- Best for
- Shoppers looking for customizable furniture, outdoor collections, bedding, and complimentary design support.
- Price position
- High-end
- Product Focus
- Custom upholstery, outdoor furnishings, beds, dining, lighting, rugs, bedding, decor, wallpaper
- Sales Channels
- Online store and physical design shops
- Design Support
- Complimentary design consultations in shops and online
- Fulfillment Options
- FedEx parcel delivery, oversized freight, and white-glove service
- Return Terms
- 30 days for most items; 60 days for unopened wallpaper and eligible bedding
Serena & Lily Overview and Product Details
Serena & Lily operates as an active whole-home design retailer. Its catalog includes furniture, custom upholstery, beds, dining pieces, rugs, bedding, lighting, home decor, wallpaper, and outdoor furnishings. Physical design shops offer fabric swatches and complimentary design consultations.
Fulfillment varies by item size and type. Orders ship through FedEx parcel delivery, oversized freight, or scheduled white-glove service. Qualifying upholstery frames, springs, and motion mechanisms include a lifetime guarantee.
Serena & Lily operates as an active whole-home design retailer offering customizable furnishings, complimentary design services, and physical design shops.
Serena & Lily ↗The product line includes furniture and upholstery, beds, dining, rugs, bedding, lighting, decor, wallpaper, and outdoor furnishings.
Serena & Lily ↗Fulfillment options include FedEx, oversized freight, and white-glove delivery based on item type; large rugs feature scheduled white-glove service with room placement, unpacking, and packaging removal.
Larkin Hand-Knotted Rug ↗Most eligible items feature a 30-day return window, while unopened wallpaper and eligible bedding have 60 days; return freight is deducted, original shipping fees are non-refundable, and custom goods are final sale.
Returns ↗Qualifying upholstery product pages state a lifetime guarantee for frames, springs, and motion mechanisms, excluding fabric and cushions.
Spruce Street Slipcovered Sofa ↗Browse the assortment
Browse serena & lily furniture by category.
These links open current retailer collections rather than individual products that may sell out.
Serena and Lily outdoor furniture
Weather-resistant seating, dining tables, lounge chairs, and accents designed for exterior living spaces.
Serena and Lily bedroom furniture
Beds, nightstands, dressers, mattresses, and bedding collections for primary and guest bedrooms.
Rugs, Lighting & Home Decor
Hand-knotted rugs, sconces, chandeliers, throw pillows, and wallpaper for interior spaces.
Shopping details
How ordering works.
Neutral details from official policy pages. Terms can change, so each item links back to its source.
- Shipping & Delivery
- Shipping methods vary by product size and type, utilizing parcel delivery, oversized freight, or white-glove service. Specific fees and delivery windows are provided on individual product pages. Select items such as large rugs include in-home placement and packaging disposal. Checked August 29, 2026 · Larkin Hand-Knotted Rug ↗
- Returns & Final Sale
- Eligible merchandise can be returned within 30 days of receipt, while unopened wallpaper and select bedding carry a 60-day window. Return shipping costs are deducted from refunds, original shipping charges are non-refundable, and custom items or floor models are final sale. Checked August 29, 2026 · Returns ↗
Research shelf
serena & lily policies and product sources.
Catalog checked the retailer's official catalog, company and policy pages. This page uses desk research and does not imply hands-on product testing.
Quick answers
Questions about serena & lily
What is the Serena and Lily return policy?
Most items may be returned within 30 days of receipt, while unopened wallpaper and eligible bedding have a 60-day window. Return shipping fees are deducted from the final refund, original shipping fees are non-refundable, and custom orders are non-returnable.
Source: Returns ↗How does Serena and Lily shipping work?
Fulfillment is item-specific. Small decor and accessories ship via parcel carriers like FedEx, whereas larger pieces and rugs use oversized freight or scheduled white-glove delivery featuring room placement and unpacking.
Source: Larkin Hand-Knotted Rug ↗Keep exploring
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