What to know before buying from Tela. · Sources checked August 29, 2026
Tela Italian Furniture and Ordering
Tela is a family-owned online boutique selling made-to-order Italian seating, tables, and decor. Small family artisans in Italy handcraft the pieces, which ship to contiguous U.S. addresses with approximate 13-week lead times.
At a glance
Tela furniture and shopping details.
Based on the retailer's current product and policy pages.
- Best for
- Shoppers looking for made-to-order Italian seating, tables, and office furnishings.
- Price position
- White-glove delivery costs $350, while post-72-hour cancellations and approved returns carry a 25% fee.
- Origin
- Italy (handcrafted by small family artisans)
- Key Products
- Sofas, recliners, sectionals, tables, office furniture, decor
- Standard Delivery
- Free curbside or front-door delivery in contiguous U.S. (approx. 13 weeks)
- White Glove Delivery
- $350 base fee ($500 to $1,000 extra for remote, rural, or ferry locations)
- Warranty
- 2-year frame and recliner motor warranty; 1-year soft parts and leather warranty
Overview of Tela Products and Services
Tela is an active family-owned online boutique. It sells made-to-order furniture handcrafted in Italy by small family artisans. The catalog has sofas, recliners, sectionals, chairs, ottomans, living-room tables, office furniture, and decor.
Most items ship with free curbside or front-door delivery in the contiguous U.S. Delivery lead times average 13 weeks. White-glove delivery costs $350, with extra fees of $500 to $1,000 for remote, rural, or ferry locations.
Tela is an active family-owned online boutique selling made-to-order furniture handcrafted in Italy by small family artisans.
About Us ↗The product range includes sofas, recliners, sectionals, chairs, ottomans, living-room tables, office furniture, and decor.
Shop ↗Most furniture items ship with complimentary curbside or front-door delivery in the contiguous U.S. with an approximate 13-week lead time.
Shipping & Delivery ↗White glove delivery is listed at $350, with remote, rural, or ferry destinations adding fees between $500 and $1,000.
Shipping & Delivery ↗Order cancellation is free within 72 hours, incurs a 25% fee from 72 hours through day 10, and is not permitted after day 10.
Returns & Warranty ↗Post-delivery contact is required within 72 hours, with returns restricted to irreparable or incorrect items subject to a 25% restocking fee and return freight.
Returns & Warranty ↗Structural metal and solid-wood frame components plus electric recliners carry a two-year warranty, while soft parts, fabric, leather, and workmanship carry a one-year warranty.
Returns & Warranty ↗Browse the assortment
Browse Tela furniture by category.
These links open current retailer collections rather than individual products that may sell out.
Sofas & Sectionals
Made-to-order Italian leather and fabric sofas, sectionals, and modular seating arrangements.
Browse category ↗Recliners & Accent Chairs
Electric power recliners, leather lounge chairs, and upholstered accent seating.
Browse category ↗Tables & Office Furniture
Living room coffee tables, side tables, desks, and home office furnishings.
Browse category ↗
Shopping details
How ordering works.
Neutral details from official policy pages. Terms can change, so each item links back to its source.
- Shipping Policy
- Complimentary curbside freight delivery covers most addresses in the contiguous U.S. with an approximate 13-week lead time. White-glove delivery costs $350, with remote, rural, or ferry destinations incurring extra fees from $500 to $1,000. Alaska, Hawaii, Puerto Rico, Canada, and Mexico are excluded from the free delivery offer. Checked August 29, 2026 · Shipping & Delivery ↗
- Cancellation Policy
- Orders may be canceled without charge within 72 hours of placement. Cancellations submitted between 72 hours and day 10 incur a 25% fee. Orders cannot be canceled after 10 days. Checked August 29, 2026 · Returns & Warranty ↗
- Return Policy
- Shoppers must report delivery issues within 72 hours of arrival. Returns apply only to incorrect or irreparable items. Approved returns incur a 25% restocking fee and customer-paid return freight. Custom goods are non-returnable. Checked August 29, 2026 · Returns & Warranty ↗
- Warranty Policy
- Structural metal, solid-wood frames, and electric recliner mechanisms carry a non-transferable 2-year warranty for the original owner. Soft parts, fabric, leather, and general workmanship carry a 1-year warranty. Checked August 29, 2026 · Returns & Warranty ↗
Research shelf
Tela policies and product sources.
Catalog checked the retailer's official catalog, company and policy pages. This page uses desk research and does not imply hands-on product testing.
Quick answers
Questions about Tela
What is the estimated delivery timeframe for orders?
Delivery times average approximately 13 weeks because products are made to order by family artisan workshops in Italy prior to ocean shipping.
Source: Shipping & Delivery ↗Does Tela offer white-glove delivery?
Yes, white-glove inside delivery and setup is available for $350, though remote or ferry-accessible destinations add $500 to $1,000 in surcharges.
Source: Shipping & Delivery ↗How long do customers have to cancel an order?
Orders can be canceled free of charge within 72 hours. Cancellations between 72 hours and day 10 incur a 25% fee, after which cancellations are not allowed.
Source: Returns & Warranty ↗Are furniture returns accepted after delivery?
Returns are accepted only for irreparable or incorrect items reported within 72 hours of delivery. Customers pay return freight and a 25% restocking fee, while custom items cannot be returned.
Source: Returns & Warranty ↗Keep exploring
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